Fixed Ops Magazine - 2020 Vol17 02 - 54

What's more, given the growing complexity of vehicles, six to 10 DCR technicians work on a car, focusing on specific components based on individual
expertise. While the process eliminates
the starting and stopping that happens
when a part is not available (emphasizing accuracy), it also utilizes each technician in an efficient and effective manner
rather than relying on one tech to handle
the whole repair, a nearly impossible task
given the intricacy of today's vehicles.

54

Integrity
The repair kits at DCR only consist of
OEM outer body crash parts. The team
believes in the value and quality of OEM
parts, and the dealerships supports
them, as well. "Our process is built on
dependable and predictable events,"
said Giarrizzo. "The reality is that the OE
part is always going to fit and alternative
parts have too many variables." Given
the evolving nature of current vehicles

and the growing mechanical complexities, DCR believes that OEM parts and
procedures not only provide the highest
quality repairs, but also the most predictable results.
In addition to OEM parts, every vehicle
is paired with a copy of the most recent
OEM repair procedures, one that stays
with the vehicle for the duration of reconstruction. With the constant updates and
ever-evolving OEM repair procedures,



Fixed Ops Magazine - 2020 Vol17 02

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2020 Vol17 02

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