Fixed Ops Magazine - 2020 Vol17 03 - 28

POTENTIAL BUYERS MATCHED TO
IN-RECON UNITS
Streamlined and highly effective recon workflows and
processes fueled by in-recon prospecting and sales is
what brings true velocity to the entire recon operation.
Waiting days to start selling newly acquired used vehicles is contrary to the entire mission of high-velocity
recon operations. Advanced reconditioning software
must employ data intelligence to extract potential buyers from the dealership's CRM and DMS so that the sales

REAL-TIME APP NOTIFICATIONS &
IMPROVED DEPARTMENTAL
COMMUNICATIONS

process begins immediately. As prospects demonstrate
interest in a particular unit, it must be given priority in
the recon progress to boost the possibility of a sale as
soon as the vehicle is retail-ready.

Anything short of real-time communications among
individuals across dealership operations is unacceptable - and that includes both on- and off-site vendor
communications. Time is money and before we know

NOW IS THE TIME FOR VELOCITY-DRIVEN
RECON OPERATIONS

it, minutes turn into hours and hours into days. At any

Progressive dealers across the country are already on

time, it is essential that every participant of the recon

their way to building high velocity-driven recon op-

team be able to access the status of any vehicle in re-

erations and are seeing immediate results in improved

con, regardless of whether or not the vehicle is on the

turn times and increased gross profits. The goal is to

dealership lot or down the street at the body shop.

recuperate as much reconditioning costs as possible by
capturing profits that, again, have historically seeped

Eliminating time wasted trying to get work approvals

through inefficient recon processes and delayed sales.

is essential. Today, advanced recon solutions provide
real-time access to repair and cosmetic recommenda-

As we emerge from possibly one of the most difficult

tions along with crucial decision-making data such as

global challenges in history, the dealers that will win in

how much the dealership has invested in a vehicle, pack

the post-pandemic economy will have embraced the vi-

amounts, MPI results, photos, and more. Highly efficient

sion of velocity-driven recon operations and taken swift

recon operations process work approvals and denials
instantaneously - even before the technician has time
to pull the vehicle off the rack following inspection.
Recommended work should begin within minutes of receiving work approvals via real-time notifications.
Imagine if you wanted to know the balance in your bank
account and when you called the bank the teller told
you that she would be able to get this information to
you in a few hours or days. In this same sense, having
completely accurate information on the location of a
vehicle and the exact progress within each recon step
is paramount, and this information needs to be accessible by the entire recon team from any smart device,
desktop or tablet.

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Fixed Ops Magazine - 2020 Vol17 03

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2020 Vol17 03

Fixed Ops Magazine - 2020 Vol17 03 - 1
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