Fixed Ops Magazine - 2020 Vol17 03 - 54

F EAT
B
ODYUSH
RE O P

TIME TO REINVENT
COLLISION
MANAGEMENT
Stop Doing Collision Management the Old Way

A

re you sick and tired of doing collision manage-

survives, nor the most intelligent that survives. It is the

ment the old way? Many collision operators I

one that is most adaptable to change." Today, collision

speak with are sick and tired of the frustration

operators must be adaptable to change.

of continuing to do the same thing day after day; hoping and praying for different results. These conversations often start with "why." Why change? Why adapt
to a new business model? The truth is, sometimes, we
don't know what we don't know.
If we've learned anything in the past 30 years in the collision industry, it is that we must adapt; we must change
to continue to not only survive but to prosper. Charles
Darwin said "It is not the strongest of the species that

AGILE RE-MANUFACTURING
This brings us to "Agile". Agile, in collision repair, is a
way of thinking about how you run your business - with
the ability to thrive and prosper in an environment of
constant and unpredictable change, like our production floors. We call this Agile Re-manufacturing. With
today's technologies, collision centers are no longer
simply repairing vehicles, they are re-manufacturing vehicles, fully restoring each vehicle to the original manufacturers engineering design and intent, i.e. "crashworthiness".
Agile Re-Manufacturing addresses the disconnect of
the concepts and theories developed for manufacturing plants that are high volume low-variation environments. These theories were developed for mass
production, and fail to take into consideration our production floors, which are low-volume, high-variation
environments. When we think about high volume, we're
thinking about 10, 20, 30 vehicles per day. There is little
comparison and even less relationship to these highvolume concepts and theories.
The collision repair world is a "custom" world where no
two collisions are alike. Each vehicle is a custom resto-

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Fixed Ops Magazine - 2020 Vol17 03

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2020 Vol17 03

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