Fixed Ops Magazine - 2020 Vol17 03 - 6

LE TT ER FRO M THE PUBLI SH E R

THE ROAD TO RECOVERY STARTS HERE!	
How incredibly fast our lives have changed from having noth-

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ing but promise ahead to now wondering how to meet pay-

V I L L A PA R K , C A 928 61

roll next week. The Covid-19 pandemic dramatically changed

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the path of the auto industry for the foreseeable future. How

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many of you even considered that germs inside a customer's

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car could potentially cause harm to your staff? Yet, today we
are cleaning and applying antimicrobial products to protect
everyone. Concierge Services and Mobile Servicing designed

P UBL I S HE R

to meet customer's needs without them visiting the deal-

RON OVERS

ership are becoming common place. Technology is making

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checking in for service, being updated on your repairs, and
paying for the services all completed without any physical

R O N @ F I X E DO P S MAG.CO M

contact with dealership personnel. So many changes.
For many, the road to recovery starts with reviewing every
process in your departments and asking yourself, "Is there a

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better way to do this than the way I am doing today?" The
answer for most is "Yes, there is a better way." At Fixed Ops
Magazine, we take our responsibility seriously as we share

A R T D I R EC TO R

new ideas and best practices from industry leaders with you.

JEN HUPPERT

In addition, our advertisers have stepped up with special in-

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centives as you use their products. Being resistant because
you have always done it another way is not an option today.

Fixed Ops Magazine is published by Prism Automo-

Give them a try.

tive, LLC, 17853 Santiago Blvd., Suite 107-467, Villa
Park, CA 92861. Subscriptions are free to qualified
subscribers in the U.S. who are active as fixed op-

Your journey begins by educating yourself to all the excit-

erations directors or service managers of franchised

ing, new possibilities. I look forward to hearing from you after

automobile dealerships. Additional subscriptions are

you have read the interesting articles, we have assembled for

available at: $30/year/US; $45/year/Canada; $90/year/
other foreign. Single issue price, $10. POSTMASTER:

you. Both our new digital platform, which makes reading on
portable devices much easier, and our published edition with

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new larger print make Fixed Ops Magazine a vital component

Fixed Ops Magazine, 17853 Santiago Blvd.,

in your essential elements needed to move forward into the
future.

Suite 107-467, Villa Park, CA 92861.

Reproduction or use, without express written permission of publisher, of editorial or graphic content in any

Thanks for reading!

manner is prohibited. The statements and opinions
expressed herein are those of individual authors and
do not necessarily represent the views of Fixed Ops
Magazine or Prism Automotive, LLC. The appearance
of advertisers does not constitute an endorsement of
the products or services featured. All rights reserved.

RON OV ER S - P UBL I SHER
FIX ED OP S M AG A ZI N E
7 14-803 -5476
RON @F I X ED OP SM AG .COM

6

TO V I E W TH E DI G I TA L ED I T I O N
O F F I X E D O P S M AG A Z INE, VI SI T:

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Fixed Ops Magazine - 2020 Vol17 03

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2020 Vol17 03

Fixed Ops Magazine - 2020 Vol17 03 - 1
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