Fixed Ops Magazine - 2020 Vol17 06 - 51

which is far less than the 100 qualified ROs that most

focus on selling and servicing cars, but that's where

statutes require. You may wonder, how can a dealer

a qualified and well-referenced third-party vendor

get a larger increase providing 5 times the amount

comes into play. A third-party vendor that is familiar

of ROs? One answer is that you can use the last 6

with statutory submissions can guide you through the

months of data in most states rather than the limited

unfamiliar process or perform it for you, seamlessly.

timeframe prescribed by most factories. The larger
data set for a statutory submission makes sure that

Before you decide to engage a vendor, you should

your increase is indicative of your typical retail pric-

ask yourself some key questions to make sure you are

ing policies. The truncated period of time may be far

achieving the optimal result with the least disruption

less representative or be subject to an unfavorable

to your business: 

work-mix. The extra work can seem daunting to a
dealer who has only ever performed factory submissions, but it usually pays for itself.

HOW DO I GET STARTED WITH MY
STATUTORY SUBMISSION?

EXACTLY HOW MUCH WORK WILL
THE VENDOR BE COMPLETING FOR
YOUR SUBMISSION?
The process between a vendor and dealer can be
different depending on who you work with. If you're

The next time you are due to perform a labor rate in-

working with a best-in-class vendor to perform your

crease submission, think twice about automatically

submission, the vendor should be completing all the

submitting your factory RO sample or survey. 

work for you. If the vendor is asking you to complete
tasks like pulling thousands of repair orders, you may

A statutory submission can seem overwhelming to

be better off completing the submission yourself.

already overworked dealership personnel trying to

NOVEMBER DECEMBER 2020 || FIXED OPS MAGAZINE

51



Fixed Ops Magazine - 2020 Vol17 06

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2020 Vol17 06

Fixed Ops Magazine - 2020 Vol17 06 - 1
Fixed Ops Magazine - 2020 Vol17 06 - 2
Fixed Ops Magazine - 2020 Vol17 06 - 3
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Fixed Ops Magazine - 2020 Vol17 06 - 68
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