Fixed Ops Magazine - 2020 Vol17 06 - 58

B ODY SH O P

EXCEPTIONAL
QUALITY
DELIVERED
With Mobile Technology at Your Fingertips

A

fter nearly 20 years of managing body shops,

of the repair process. New, Sherwin-Williams Collision

I know that technicians do not respond to

Core™ Quality provides in-process and time-stamped

theory. I get it-I am not into theory either.

peer-to-peer validation and verification; this applica-

In fact, I prefer the real world and a " boots on the

tion is not only easy-to-use for the technician at their

ground " approach to the collision repair process and

workstation, but it provides management with valu-

in fact, quality.

able data insights, cost savings, improved customer
satisfaction and ultimately, peace of mind in today's

In this industry, quality is a challenge. It is a topic dis-

constantly changing high-risk environment.

cussed...a lot. And, while most of us have quality control measures in place, there is really no way to ensure

Too many body shops focus on the outcome and not

that an imperfection will not make its way onto the

the process. And, typically in collision repair, quality

" Ready Line " and then eventually the road ... That is -

issues are often the result of a misunderstanding, over-

Until now.

sight, or miscommunication rather than a reflection of
the technician's ability to repair the vehicle correctly.

At Sherwin-Williams® Automotive Finishes, we've
moved past traditional paper checkpoints for quality

A fully mobile application enables you to reduce or

assurance, and we are solving it with mobile technol-

eliminate persistent quality problems without any de-

ogy. From our vantage point, a hand-held application

lays in communication and reporting, or last-minute
surprises. An intuitive platform and

offers not only an effective platform
but a systematic and structured approach to identify and correct quality failures at each and every phase

58

systematic and

navigation encourage early adop-

structured approach

team-verifying and validating the

tion and continued use within the



Fixed Ops Magazine - 2020 Vol17 06

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2020 Vol17 06

Fixed Ops Magazine - 2020 Vol17 06 - 1
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