Fixed Ops Magazine - 2020 Vol17 06 - 60

time. When quality fails, not only does the cost of labor

per to a digital solution is key because it allows for the

and material increase, but on-time delivery is lost. With

timestamping of activities and a visual recording of

all teams engaged in the repair process on a mobile

poor quality, something the traditional paper process

platform, you can ensure the vehicle moves through

cannot fulfill.

the process eliminating starts and stops, as well as
downtime and opportunities improve touch time. The

About the Author,

real gain with in-process quality is on the P&L state-

Lee Rush

ment and captured in profits.

After 20 years of managing collision centers,

Other benefits of a feature-rich platform include:

including Sterling Auto
Body

Centers,

ABRA

* Real-time communication-there is no need for

Auto Body and Glass

technicians to leave work areas seeking information

and Manheim ABR, Lee

or reporting quality delays.

V. Rush lends his colli-

* Quality validation alerts are sent throughout the

sion management ex-

repair process allowing for quick resolution while
any delays are reported to improve upon the process
quickly and effectively.
* Each step in the repair process is clearly defined
and includes an inspection by peers - which includes accountability for quality assurance being
built into the process.
* Critical-to-quality inspection points are identified,
and the process is standardized to produce the quality you desire, and customers expect.

pertise to Sherwin-William® Automotive Finishes as
Manager of Business Consulting Services. He can be
reached at leroy.v.rush@sherwin.com.
About Sherwin-Williams®
Collision Core™
Sherwin-Williams®

Collision

Core™ is an interconnectable
suite of intelligent applications that are designed to
build strength and stability into the core of your business - removing silos and connecting data, refining
and validating processes, optimizing labor and re-

In closing, there are huge benefits from implementing

sources, educating and engaging employees, reducing

in-process quality validation measures. Many are blind

waste, and identifying route cause and effect. For more

to the hidden costs associated with poor quality. Moving

information about Sherwin-Williams Collision Core vis-

past the dated management style of process-on-pa-

it, sherwin-automotive.com/collisioncore.

60


http://www.sherwin-automotive.com/collisioncore

Fixed Ops Magazine - 2020 Vol17 06

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2020 Vol17 06

Fixed Ops Magazine - 2020 Vol17 06 - 1
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Fixed Ops Magazine - 2020 Vol17 06 - 3
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Fixed Ops Magazine - 2020 Vol17 06 - 68
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