Fixed Ops Magazine - 2021 Vol18 01 - 32

They will wonder why it is not being done and ques-

Ted has successfully implemented dozens of initiatives

tion the quality of the service. Don't let that happen. 

for OEM's and Total Quality Management processes at
thousands of dealerships in North America and around

Ted Ings is the Exec-

the world, revolutionizing the way vehicles are sold. This

utive Director at the

makes him an invaluable asset to his clients, as they get

Fixed

both the benefit of his vision and his experience. 

Ops

Roundta-

ble and the Center for
Performance Improve-

https://www.centerforperformanceimprovement.com

ment. He is a 4-time

(212) 763-0016 telephone

NADA

(National

Au-

tomobile Dealers Association)

Convention

speaker and is one of
their highest-rated presenters.  

32


https://www.centerforperformanceimprovement.com

Fixed Ops Magazine - 2021 Vol18 01

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2021 Vol18 01

Fixed Ops Magazine - 2021 Vol18 01 - 1
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Fixed Ops Magazine - 2021 Vol18 01 - 68
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