Fixed Ops Magazine - 2021 Vol18 01 - 42

F EAT U RE

RECON CARS
RETAIL
READY - FAST
A Solid Parts Process is Essential for Getting
Recon Cars Retail Ready FAST

P

arts is parts, right? Well, not really, but I still see

parts gang is not noted for being the most fun folks

Dealers treating parts - and the Parts Depart-

to be around. We have been a unique breed that has

ment - with little recognition of their essential

spent the last four decades conditioning store GMs

contribution to the overall inventory speed-to-sale ef-

and Principals to accept our, " Well, do you want it or
not? " attitude about how the deal-

fort. My 29 years in the automotive
industry started in the Parts Department. Over that time, I've held every parts position, from stock crew
to parts manager, including internal
parts counter.  To say that I learned
from the school of hard knocks
would be an understatement. Having spent most of my parts career
as a commission-paid dealership
employee, I coined the term " Happy
Tech, Happy Check. "

I have seen stores

ership parts business is done.  That

cut two full days off

true for retail or wholesale parts. But

their reconditioning

the preowned vehicle business seri-

process by focusing
on the right
parts strategy.

unfortunate practice might still hold
that mentality is costing dealers in
ous money. 
The internal parts counter may feel
like a small outlier in a big process. But a successful reconditioning time-to-line metric rides on the
dealership having a solid parts pro-

With my personal parts background and having

cess in place. I have seen stores cut two full days off

friends and family in the dealership parts business, I

their reconditioning process by focusing on the right

admit that I am not too surprised when I hear a Gener-

parts strategy.  Put simply, if you are currently a sev-

al Manager cut the Parts Department out of the inter-

en-day time-to-line store, your parts department can

nal reconditioning process. After all, in my opinion the

make you a hero. 

42



Fixed Ops Magazine - 2021 Vol18 01

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2021 Vol18 01

Fixed Ops Magazine - 2021 Vol18 01 - 1
Fixed Ops Magazine - 2021 Vol18 01 - 2
Fixed Ops Magazine - 2021 Vol18 01 - 3
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Fixed Ops Magazine - 2021 Vol18 01 - 42
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Fixed Ops Magazine - 2021 Vol18 01 - 53
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Fixed Ops Magazine - 2021 Vol18 01 - 66
Fixed Ops Magazine - 2021 Vol18 01 - 67
Fixed Ops Magazine - 2021 Vol18 01 - 68
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