Fixed Ops Magazine - 2021 Vol18 01 - 56

PRODU CT S AND PART S

IMPROVE TECH
EFFICIENCY AND
PRODUCTIVITY
A How-To-Guide

A

common obstacle faced by many service facilities is a lack of output from their technicians. Often the solution seems simple: Get

more technicians or get faster technicians. 

CREATE A BASELINE EFFICIENCY AND
PRODUCTIVITY PERCENTAGE FOR
YOUR FACILITY.
Calculate efficiency and productivity in the following

Unfortunately, many service departments cannot uti-

way:

lize this as the technician shortage becomes more significant with each passing year. We need to find ways

Once you have established the % Efficiency and % Pro-

to increase productivity and efficiency to properly

ductivity for each of your technicians and the average

motivate them to succeed.

for your Service Department, we can then address the
particular issue at hand. For example, you may have a
productivity issue without having an efficiency problem to address.

56



Fixed Ops Magazine - 2021 Vol18 01

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2021 Vol18 01

Fixed Ops Magazine - 2021 Vol18 01 - 1
Fixed Ops Magazine - 2021 Vol18 01 - 2
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Fixed Ops Magazine - 2021 Vol18 01 - 56
Fixed Ops Magazine - 2021 Vol18 01 - 57
Fixed Ops Magazine - 2021 Vol18 01 - 58
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Fixed Ops Magazine - 2021 Vol18 01 - 60
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Fixed Ops Magazine - 2021 Vol18 01 - 66
Fixed Ops Magazine - 2021 Vol18 01 - 67
Fixed Ops Magazine - 2021 Vol18 01 - 68
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