FOUR WAYS TO INCREASE TECHNICIAN EFFICIENCY: 1. EQUIPMENT * Make sure all diagnostic tools and pieces of equipment are up to date. * The BG Rev-it® Tool allows procedures to be completed when technicians are monitoring other equipment or performing other functions. This allows for multiple jobs to be completed within the same timeframe. 2. TRAINING AND RESOURCES prove the speed and accuracy of services. Practice makes perfect! * All techs should participate in ongoing education on new technologies for the makes and models they service. * The BG Tech App is an all-in-one technician reference tool. This app puts BG information such as Tech Tips, the Service Guide, and training materials right in the palm of their hand. Download it today for direct access to assets including documents, images, and videos on BG Dashboard. * Service information and procedure guides should 3. PROCESS DRIVEN be readily available at multiple locations, preferably * Dispatch the appropriate work to the appropriate provided at each technician's station to reduce diagnostic time and mistakes in the procedure. * Thorough and frequent hands-on training will im- JANUARY FEBRUARY 2021 || FIXED OPS MAGAZINE technician. All technicians are not equally skilled. Find the strengths and weaknesses of each technician to move jobs through your shop efficiently. 57