Fixed Ops Magazine - 2022 Vol19 02 - 26

MAKE YOUR CUSTOMERS AND
EMPLOYEES FEEL VALUED
In closing, to ensure that your service department " pit
crew " can perform at their best, look for areas of your
processes and operations that may be slowing them
down or causing bottlenecks. Chances are if you are
still using older sectional doors to provide access to
your service bays, that is a big area for potential improvement.
Michael
Watkins
is
Vice President, Marketing
at Rytec High Performance
Doors,
the
leading independent
U.S.
manufacturer
of
high-speed, high-performance
doors for
commercial, industrial,
food-and-beverage and
You also need to pay attention to the environment
where it all happens. Make sure it is as comfortable
and pleasant as possible for both your customers and
your employees. Modern and efficient overhead doors
can play a big role in creating a place where customers
and workers feel valued and well cared for.
Do you want to create an excellent first impression for
your auto dealership customers? Check out Rytec's
new guide: Doors That Say WOW!
(https://www2.rytecdoors.com/wow)
26
controlled-temperature environments. Watkins has
consulted to the industrial and durable goods industries
and has held management positions in marketing, business
development and new product development. He
received his M.B.A. at Kellogg School of Management,
Northwestern University. He can be reached by email at
mwatkins@rytecdoors.com.

https://www2.rytecdoors.com/wow

Fixed Ops Magazine - 2022 Vol19 02

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2022 Vol19 02

Fixed Ops Magazine - 2022 Vol19 02 - 1
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