Fixed Ops Magazine 2023 Vol 20-3 - 36

word " car " dehumanizes the process. We are all human
and even though as an industry we say we are servicing
cars, really we are servicing customers and their needs.
People want to be treated properly, fairly, and need to
see the value in the service provided.
Customer service is key to potential and to higher ticket
average as previously stated. Interpersonal relationships
and processes are what drive ticket averages. Do
not forget that every customer has the potential to increase
or decrease the ticket average based on the level
of customer service provided. The potential is limitless
with great customer service with a large customer base.
Once your service department is providing both and
maximizes the customer count to the facility then it only
leads to expansion. The process executed consistently,
combining CUSTOMER service and CUSTOMER count
equals growth everytime. Don't focus on ticket average
as it will take care of itself. Focus on the customer and
get as many as you can take care of properly on a daily
basis and you will win!
Corey Parker graduated
from East Carolina
University as a double
major. Music Education
and English. After graduation,
Corey started
working for a Toyota
dealership as a service
advisor and worked for
different dealerships
from Mazda, Hyundai, Kia, and Mitsubishi from role of
Service Advisor up to Fixed Operations Director. After
working for Dealerships, Corey began working with
Independent shops, where he currently still resides.
Corey has over 13 years of experience with both Dealership
and Independent service departments. Corey's
focus is to help accelerate service departments to their
highest potential in all facets of the industry.
autoaccelerator17@gmail.com
P:252-364-5447
linkedin.com/in/corey-parker-11132556
36
http://www.linkedin.com/in/corey-parker-11132556

Fixed Ops Magazine 2023 Vol 20-3

Table of Contents for the Digital Edition of Fixed Ops Magazine 2023 Vol 20-3

Fixed Ops Magazine 2023 Vol 20-3 - 1
Fixed Ops Magazine 2023 Vol 20-3 - 2
Fixed Ops Magazine 2023 Vol 20-3 - 3
Fixed Ops Magazine 2023 Vol 20-3 - 4
Fixed Ops Magazine 2023 Vol 20-3 - 5
Fixed Ops Magazine 2023 Vol 20-3 - 6
Fixed Ops Magazine 2023 Vol 20-3 - 7
Fixed Ops Magazine 2023 Vol 20-3 - 8
Fixed Ops Magazine 2023 Vol 20-3 - 9
Fixed Ops Magazine 2023 Vol 20-3 - 10
Fixed Ops Magazine 2023 Vol 20-3 - 11
Fixed Ops Magazine 2023 Vol 20-3 - 12
Fixed Ops Magazine 2023 Vol 20-3 - 13
Fixed Ops Magazine 2023 Vol 20-3 - 14
Fixed Ops Magazine 2023 Vol 20-3 - 15
Fixed Ops Magazine 2023 Vol 20-3 - 16
Fixed Ops Magazine 2023 Vol 20-3 - 17
Fixed Ops Magazine 2023 Vol 20-3 - 18
Fixed Ops Magazine 2023 Vol 20-3 - 19
Fixed Ops Magazine 2023 Vol 20-3 - 20
Fixed Ops Magazine 2023 Vol 20-3 - 21
Fixed Ops Magazine 2023 Vol 20-3 - 22
Fixed Ops Magazine 2023 Vol 20-3 - 23
Fixed Ops Magazine 2023 Vol 20-3 - 24
Fixed Ops Magazine 2023 Vol 20-3 - 25
Fixed Ops Magazine 2023 Vol 20-3 - 26
Fixed Ops Magazine 2023 Vol 20-3 - 27
Fixed Ops Magazine 2023 Vol 20-3 - 28
Fixed Ops Magazine 2023 Vol 20-3 - 29
Fixed Ops Magazine 2023 Vol 20-3 - 30
Fixed Ops Magazine 2023 Vol 20-3 - 31
Fixed Ops Magazine 2023 Vol 20-3 - 32
Fixed Ops Magazine 2023 Vol 20-3 - 33
Fixed Ops Magazine 2023 Vol 20-3 - 34
Fixed Ops Magazine 2023 Vol 20-3 - 35
Fixed Ops Magazine 2023 Vol 20-3 - 36
Fixed Ops Magazine 2023 Vol 20-3 - 37
Fixed Ops Magazine 2023 Vol 20-3 - 38
Fixed Ops Magazine 2023 Vol 20-3 - 39
Fixed Ops Magazine 2023 Vol 20-3 - 40
Fixed Ops Magazine 2023 Vol 20-3 - 41
Fixed Ops Magazine 2023 Vol 20-3 - 42
Fixed Ops Magazine 2023 Vol 20-3 - 43
Fixed Ops Magazine 2023 Vol 20-3 - 44
Fixed Ops Magazine 2023 Vol 20-3 - 45
Fixed Ops Magazine 2023 Vol 20-3 - 46
Fixed Ops Magazine 2023 Vol 20-3 - 47
Fixed Ops Magazine 2023 Vol 20-3 - 48
Fixed Ops Magazine 2023 Vol 20-3 - 49
Fixed Ops Magazine 2023 Vol 20-3 - 50
Fixed Ops Magazine 2023 Vol 20-3 - 51
Fixed Ops Magazine 2023 Vol 20-3 - 52
Fixed Ops Magazine 2023 Vol 20-3 - 53
Fixed Ops Magazine 2023 Vol 20-3 - 54
Fixed Ops Magazine 2023 Vol 20-3 - 55
Fixed Ops Magazine 2023 Vol 20-3 - 56
Fixed Ops Magazine 2023 Vol 20-3 - 57
Fixed Ops Magazine 2023 Vol 20-3 - 58
Fixed Ops Magazine 2023 Vol 20-3 - 59
Fixed Ops Magazine 2023 Vol 20-3 - 60
Fixed Ops Magazine 2023 Vol 20-3 - 61
Fixed Ops Magazine 2023 Vol 20-3 - 62
Fixed Ops Magazine 2023 Vol 20-3 - 63
Fixed Ops Magazine 2023 Vol 20-3 - 64
Fixed Ops Magazine 2023 Vol 20-3 - 65
Fixed Ops Magazine 2023 Vol 20-3 - 66
Fixed Ops Magazine 2023 Vol 20-3 - 67
Fixed Ops Magazine 2023 Vol 20-3 - 68
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