FEATURE BY LEONARD BUCHOLZ ADD .3 HOURS PER RO How to add .3 Hours Per RO to Every Repair Order H ow would you like to .3 HPRO to every Repair Order? Based on the 2022 midyear NADA report, that would be adding $44.10 in CP Labor Sales to every repair order. Most dealerships have the capacity to add .3 per RO. It's called the " low hanging fruit " by many in the business. And it's just waiting to be picked. If only ... and here is the rub ... if they only had " ________. " The truth is most dealerships already have everything they need to add .3 per RO. TELL ME WHAT YOU THINK OF THE FOLLOWING LIST: * They have the team assembled. There are people in place at the dealership right now who can do the job. This industry is filled with great people. With a little leadership and training they would outperform expectations. * They have the customer. There is a growing population of aging vehicles that need service. KBB says the average vehicle is 12.2 years old. RO counts have been increasing. Some stores are 1-3 weeks out for an oil change appointment. * They provide value. Customers are looking for the value proposition in everything they buy, consume, or use every single day. Dealerships deliver on this value proposition with factory trained technicians, genuine parts, and a warranty on repairs. 38