Fixed Ops Magazine 2023 Vol 20-3 - 41

This is an exercise in observing your teams' work behaviors,
measuring their performance against your
dealership's goals (and the employee's goals), evaluating
the results, and forming an action plan to correct
out-of-line conditions while building team confidence
and pride in accomplishing stated objectives.
There is nothing extraordinary about anything I've
just written. I'm addressing just a very small percentage
of the things we see repeatedly in stores that
are missing out on additional hours per repair order.
And this list is not meant to be all inclusive or even a
complete description of every single condition causing
low productivity.
This is something you can start in your shop today.
* Find one thing that is causing a loss of production.
* Observe the work being performed (on the drive
or in the shop).
* Measure the performance against objectives or
standards.
* Develop an action plan.
* Coach or counsel the person (if needed).
* Correct the process (if needed) or install the process.
* Observe and measure results. Acknowledge and
reward the team member.
MAY JUNE 2023 || FIXED OPS MAGAZINE
41
http://hunter.com/Maverick

Fixed Ops Magazine 2023 Vol 20-3

Table of Contents for the Digital Edition of Fixed Ops Magazine 2023 Vol 20-3

Fixed Ops Magazine 2023 Vol 20-3 - 1
Fixed Ops Magazine 2023 Vol 20-3 - 2
Fixed Ops Magazine 2023 Vol 20-3 - 3
Fixed Ops Magazine 2023 Vol 20-3 - 4
Fixed Ops Magazine 2023 Vol 20-3 - 5
Fixed Ops Magazine 2023 Vol 20-3 - 6
Fixed Ops Magazine 2023 Vol 20-3 - 7
Fixed Ops Magazine 2023 Vol 20-3 - 8
Fixed Ops Magazine 2023 Vol 20-3 - 9
Fixed Ops Magazine 2023 Vol 20-3 - 10
Fixed Ops Magazine 2023 Vol 20-3 - 11
Fixed Ops Magazine 2023 Vol 20-3 - 12
Fixed Ops Magazine 2023 Vol 20-3 - 13
Fixed Ops Magazine 2023 Vol 20-3 - 14
Fixed Ops Magazine 2023 Vol 20-3 - 15
Fixed Ops Magazine 2023 Vol 20-3 - 16
Fixed Ops Magazine 2023 Vol 20-3 - 17
Fixed Ops Magazine 2023 Vol 20-3 - 18
Fixed Ops Magazine 2023 Vol 20-3 - 19
Fixed Ops Magazine 2023 Vol 20-3 - 20
Fixed Ops Magazine 2023 Vol 20-3 - 21
Fixed Ops Magazine 2023 Vol 20-3 - 22
Fixed Ops Magazine 2023 Vol 20-3 - 23
Fixed Ops Magazine 2023 Vol 20-3 - 24
Fixed Ops Magazine 2023 Vol 20-3 - 25
Fixed Ops Magazine 2023 Vol 20-3 - 26
Fixed Ops Magazine 2023 Vol 20-3 - 27
Fixed Ops Magazine 2023 Vol 20-3 - 28
Fixed Ops Magazine 2023 Vol 20-3 - 29
Fixed Ops Magazine 2023 Vol 20-3 - 30
Fixed Ops Magazine 2023 Vol 20-3 - 31
Fixed Ops Magazine 2023 Vol 20-3 - 32
Fixed Ops Magazine 2023 Vol 20-3 - 33
Fixed Ops Magazine 2023 Vol 20-3 - 34
Fixed Ops Magazine 2023 Vol 20-3 - 35
Fixed Ops Magazine 2023 Vol 20-3 - 36
Fixed Ops Magazine 2023 Vol 20-3 - 37
Fixed Ops Magazine 2023 Vol 20-3 - 38
Fixed Ops Magazine 2023 Vol 20-3 - 39
Fixed Ops Magazine 2023 Vol 20-3 - 40
Fixed Ops Magazine 2023 Vol 20-3 - 41
Fixed Ops Magazine 2023 Vol 20-3 - 42
Fixed Ops Magazine 2023 Vol 20-3 - 43
Fixed Ops Magazine 2023 Vol 20-3 - 44
Fixed Ops Magazine 2023 Vol 20-3 - 45
Fixed Ops Magazine 2023 Vol 20-3 - 46
Fixed Ops Magazine 2023 Vol 20-3 - 47
Fixed Ops Magazine 2023 Vol 20-3 - 48
Fixed Ops Magazine 2023 Vol 20-3 - 49
Fixed Ops Magazine 2023 Vol 20-3 - 50
Fixed Ops Magazine 2023 Vol 20-3 - 51
Fixed Ops Magazine 2023 Vol 20-3 - 52
Fixed Ops Magazine 2023 Vol 20-3 - 53
Fixed Ops Magazine 2023 Vol 20-3 - 54
Fixed Ops Magazine 2023 Vol 20-3 - 55
Fixed Ops Magazine 2023 Vol 20-3 - 56
Fixed Ops Magazine 2023 Vol 20-3 - 57
Fixed Ops Magazine 2023 Vol 20-3 - 58
Fixed Ops Magazine 2023 Vol 20-3 - 59
Fixed Ops Magazine 2023 Vol 20-3 - 60
Fixed Ops Magazine 2023 Vol 20-3 - 61
Fixed Ops Magazine 2023 Vol 20-3 - 62
Fixed Ops Magazine 2023 Vol 20-3 - 63
Fixed Ops Magazine 2023 Vol 20-3 - 64
Fixed Ops Magazine 2023 Vol 20-3 - 65
Fixed Ops Magazine 2023 Vol 20-3 - 66
Fixed Ops Magazine 2023 Vol 20-3 - 67
Fixed Ops Magazine 2023 Vol 20-3 - 68
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