Fixed Ops Magazine 2023 Vol 20-3 - 60

ADMIN DEPARTMENT BY BROOKE C FURNISS
CHOOSING
SUCCESSFUL
VENDOR
PARTNERSHIPS
Tips for Success in Evaluating, Building Relationships, and
Measuring Performance of Technology Vendor Partners
C
hoosing a vendor partner is not an easy task.
With numerous options available, it can be
challenging to make the best choice for your
dealership. It's crucial to choose the right vendor partner
as it can significantly impact the success of your
dealership. The right partner can bring about many
benefits, including quality work, meeting deadlines,
competitive pricing, access to new technology, expertise,
happier employees and clients, and insights that
can help your dealership stay ahead of the competition.
On the other hand, choosing a vendor
partner based on feelings rather
than facts can lead to severe consequences,
such as financial losses,
customer dissatisfaction, disruption
of your current processes, and even
legal issues. It's essential to evaluate
vendors based on their capabilities
and reputation to choose the right
partner for your dealership.
By taking the time to
evaluate the potential
benefits and integrate
new technology
into your existing
processes, you can
ensure a successful
long-term partnership.
60
CONSIDERATIONS WHEN EVALUATING
TECHNOLOGY VENDORS FOR
YOUR DEALERSHIP
When considering new technology vendors for your
dealership, it's important to evaluate their potential
impact on your existing processes and people. Is this
simply another piece of software that doesn't talk to
other systems and will only perpetuate the disconnected
experience in the customer journey? Before
implementing any new technology,
it's crucial to work backward by
walking through the process with
every person in every department
involved in the change. By having
conversations and building out the
process, you can determine if the
current process needs only a small
tweak or a complete overhaul. Keep
in mind that the product or service
you choose may be exactly what
you need to achieve your goals, but

Fixed Ops Magazine 2023 Vol 20-3

Table of Contents for the Digital Edition of Fixed Ops Magazine 2023 Vol 20-3

Fixed Ops Magazine 2023 Vol 20-3 - 1
Fixed Ops Magazine 2023 Vol 20-3 - 2
Fixed Ops Magazine 2023 Vol 20-3 - 3
Fixed Ops Magazine 2023 Vol 20-3 - 4
Fixed Ops Magazine 2023 Vol 20-3 - 5
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Fixed Ops Magazine 2023 Vol 20-3 - 36
Fixed Ops Magazine 2023 Vol 20-3 - 37
Fixed Ops Magazine 2023 Vol 20-3 - 38
Fixed Ops Magazine 2023 Vol 20-3 - 39
Fixed Ops Magazine 2023 Vol 20-3 - 40
Fixed Ops Magazine 2023 Vol 20-3 - 41
Fixed Ops Magazine 2023 Vol 20-3 - 42
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Fixed Ops Magazine 2023 Vol 20-3 - 45
Fixed Ops Magazine 2023 Vol 20-3 - 46
Fixed Ops Magazine 2023 Vol 20-3 - 47
Fixed Ops Magazine 2023 Vol 20-3 - 48
Fixed Ops Magazine 2023 Vol 20-3 - 49
Fixed Ops Magazine 2023 Vol 20-3 - 50
Fixed Ops Magazine 2023 Vol 20-3 - 51
Fixed Ops Magazine 2023 Vol 20-3 - 52
Fixed Ops Magazine 2023 Vol 20-3 - 53
Fixed Ops Magazine 2023 Vol 20-3 - 54
Fixed Ops Magazine 2023 Vol 20-3 - 55
Fixed Ops Magazine 2023 Vol 20-3 - 56
Fixed Ops Magazine 2023 Vol 20-3 - 57
Fixed Ops Magazine 2023 Vol 20-3 - 58
Fixed Ops Magazine 2023 Vol 20-3 - 59
Fixed Ops Magazine 2023 Vol 20-3 - 60
Fixed Ops Magazine 2023 Vol 20-3 - 61
Fixed Ops Magazine 2023 Vol 20-3 - 62
Fixed Ops Magazine 2023 Vol 20-3 - 63
Fixed Ops Magazine 2023 Vol 20-3 - 64
Fixed Ops Magazine 2023 Vol 20-3 - 65
Fixed Ops Magazine 2023 Vol 20-3 - 66
Fixed Ops Magazine 2023 Vol 20-3 - 67
Fixed Ops Magazine 2023 Vol 20-3 - 68
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