Fixed Ops Magazine - 2021 Vol18 03 - 10

INDUSTRY NEWS & EVENTS
Armatus Dealer Uplift
Obtains Certification by
the Reynolds Certified
Interface Program
Armatus Dealer Uplift announced it has successfully
obtained certification for the ERA® Dealership Management
System within the Reynolds Certified Interface
Program.
" The new certified integration between Armatus and
Reynolds will provide dealers with the peace of mind
that their data is being handled in a secure and efficient
manner, " stated Joe Jankowski, Managing Partner
of Armatus Dealer Uplift. " This will enhance service
to our customers by streamlining the retail warranty
reimbursement process, and in turn, help them achieve
substantially increased parts and labor profits. "
Reynolds and Reynolds created the Certified Interface
program to ensure that technology and software providers
have the ability to access and exchange data
within the ERA® and POWER Dealership Management
Systems while ensuring the security, integrity, privacy,
and supportability of the dealer data.
Armatus is committed to ensuring that its dealer clients
receive fair and reasonable market rate reimbursement
for their warranty claims. Armatus is the
industry's only fully outsourced retail warranty parts
and labor reimbursement submission service. Its proprietary
software and database tools analyze critical
data and together with its industry leading audit team,
ensures its clients will receive their optimal warranty
parts mark-up and labor rate.
About Armatus Dealer Uplift
Headquartered in Hunt Valley, Maryland, Armatus Dealer
Uplift is the industry leader specializing solely in retail
warranty reimbursement submissions. The company
has over 8,000 approvals with 4,800 dealerships in 50
states encompassing 29 manufacturers and has been
endorsed/licensed by 16 state dealer associations. For
more information visit www.dealeruplift.com.
Armatus Media Contact: Joe Jankowski, Managing
Partner joej@dealeruplift.com
About Reynolds
Reynolds and Reynolds is a leading provider of automobile
dealership software, services, and forms to
help dealerships deliver better business results and
transform the customer experience. The company is
headquartered in Dayton, Ohio, with major U.S. operations
in Houston and College Station, Texas, and Celina,
Ohio, as well as operations in Canada, in the U.K.,
and Europe. (www.reyrey.com) Reynolds Media Contact:
media@reyrey.com
In a world where online retailing
has drastically changed the
game, it is not that easy in service.
The process can't be done
completely online. So, if the customer
isn't waiting in your lounge, how do you recommend
upsells, have work approved in a timely manner,
accept payments after hours, or even handle key dropoff
and pick-up? Bottom line, the entire experience has
to be seamless. This can be hard to do if you're juggling
multiple processes and systems. With a Retail Anywhere
approach in service, you can serve customers no matter
where they are without sacrificing what's most important
to you - efficiency, accuracy, and most importantly,
profitability. Visit reyrey.com/retailanywhereinservice
to learn more.
Contact Information: Reynolds and Reynolds info@reyrey.com
877-794-2431
Are you forcing customers to
interact face-to-face in your service
drive? It's time to provide
a 24/7 contactless experience
instead. Let customers securely
check in and check out for service at their own pace,
at any time. They can scan their driver's license or a
unique QR code to easily autofill information and complete
the process in two minutes or less. To learn more
CONTINUED ON PAGE 64
10
http://www.reyrey.com http://www.reyrey.com/retailanywhereinservice http://www.rey.com http://www.dealeruplift.com
Fixed Ops Magazine - 2021 Vol18 03

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2021 Vol18 03
