Fixed Ops Magazine - 2021 Vol18 03 - 72

The Current State of
Reimbursements
The Current State of
Reimbursements
Why You Should Consider
an Expert for Your Warranty
Labor Rate Submission
Generally speaking, many dealers currently don't submit
for retail-level reimbursement for warranty work. This is
because the law regarding reimbursements is complex.
Instead of expending effort on a time-consuming process
that might not even get approved, many dealers opt to not
engage in the process and simply continue to focus on
what they do best: sell and service vehicles to and for their
customers. However, the major issue with this is that
dealers then don't collect money they are legally entitled to
simply because of a lack of awareness or fear of their
manufacturer-both concerns that can be remedied.
Generally speaking, many dealers currently don't submit
for retail-level reimbursement for warranty work. This is
because the law regarding reimbursements is complex.
Instead of expending effort on a time-consuming process
that might not even get approved, many dealers opt to not
engage in the process and simply continue to focus on
what they do best: sell and service vehicles to and for their
customers. However, the major issue with this is that
dealers then don't collect money they are legally entitled to
simply because of a lack of awareness or fear of their
manufacturer-both concerns that can be remedied.
Dealers who submit for retail reimbursement on their own
or consult some third-party vendors for assistance note
that the process takes them at least 60 days or more (as
well as a lot of effort on their part). And because these
Dealers who submit for retail reimbursement on their own
or consult some third-party vendors for assistance note
that the process takes them at least 60 days or more (as
well as a lot of effort on their part). And because these
dealers, in the case of an in-house submission, aren't
experts on the law, they might be missing important
information that could increase their returns. Furthermore,
the time they've taken away from focusing on their core
business could be substantial.
dealers, in the case of an in-house submission, aren't
experts on the law, they might be missing important
information that could increase their returns. Furthermore,
the time they've taken away from focusing on their core
business could be substantial.
Working with certain third-party vendors poses its own
obstacles-without the proper technology, it's a highly
manual process, including issues with the rate of
reimbursement, audit responses, and so on. In addition,
many of these vendors only do retail rate submissions as
part of their bigger business model, which means they
might not be as intimately familiar with the law and the
manufacturers' protocols as they should be. All of these
issues could lead to time and money lost for your dealership.
Working with certain third-party vendors poses its own
obstacles-without the proper technology, it's a highly
manual process, including issues with the rate of
reimbursement, audit responses, and so on. In addition,
many of these vendors only do retail rate submissions as
part of their bigger business model, which means they
might not be as intimately familiar with the law and the
manufacturers' protocols as they should be. All of these
issues could lead to time and money lost for your dealership.
(866) 256-5082(888) 477-2228
info@dealeruplift.com
dealeruplift.com
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Fixed Ops Magazine - 2021 Vol18 03

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2021 Vol18 03
