Fixed Ops Magazine 2022 Vol 19-1 - 48

people do not want to leave. Do not forget that you
will almost always have openings because you are
constantly growing! You must always look from within
to fill a higher position and provide your team their
opportunity to grow. Keep filling those entry level jobs
that you are creating because of the promotions!
Occasionally, you will need to hire for a specific role. But
if you establish a history of looking internally first, your
team will rarely question why you made that decision.
You may experience growing pains. It is almost inevitable.
But people invested in your organization will learn
and quickly adjust from any mistakes. They really want
to improve because it is their nature, not because they
got in trouble. Realistically, if they do not want to improve,
your engaged team will push them out for you.
When you allow your team to grow, they repay you with
unparalleled loyalty. With loyalty constantly promoted
within your own organization, you can focus your time
growing the business and finding new ways to do things
while spending a lot less time trying to figure out why
your employment ad was not effective.
48
Ed Roberts, a Jacksonville
native, began his
time in the automotive
world as an Apprentice.
Since that time, he has
benefited from touching
many diverse levels
and positions along the
way to his current position
as Chief Operations
Officer at Bozard Ford Lincoln in St. Augustine,
Florida. Over his 30-year career, he spent some time
with Toyota Dealerships even though the majority of
his career has been with Ford stores.
Over the years, Ed has been recognized multiple times
for his leadership, innovations, and achievements in
Fixed Operations. In 2020, Automotive News named him
as their All-Star in the FixedOps: Dealership Category.

Fixed Ops Magazine 2022 Vol 19-1

Table of Contents for the Digital Edition of Fixed Ops Magazine 2022 Vol 19-1

Fixed Ops Magazine 2022 Vol 19-1 - 1
Fixed Ops Magazine 2022 Vol 19-1 - 2
Fixed Ops Magazine 2022 Vol 19-1 - 3
Fixed Ops Magazine 2022 Vol 19-1 - 4
Fixed Ops Magazine 2022 Vol 19-1 - 5
Fixed Ops Magazine 2022 Vol 19-1 - 6
Fixed Ops Magazine 2022 Vol 19-1 - 7
Fixed Ops Magazine 2022 Vol 19-1 - 8
Fixed Ops Magazine 2022 Vol 19-1 - 9
Fixed Ops Magazine 2022 Vol 19-1 - 10
Fixed Ops Magazine 2022 Vol 19-1 - 11
Fixed Ops Magazine 2022 Vol 19-1 - 12
Fixed Ops Magazine 2022 Vol 19-1 - 13
Fixed Ops Magazine 2022 Vol 19-1 - 14
Fixed Ops Magazine 2022 Vol 19-1 - 15
Fixed Ops Magazine 2022 Vol 19-1 - 16
Fixed Ops Magazine 2022 Vol 19-1 - 17
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Fixed Ops Magazine 2022 Vol 19-1 - 28
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Fixed Ops Magazine 2022 Vol 19-1 - 45
Fixed Ops Magazine 2022 Vol 19-1 - 46
Fixed Ops Magazine 2022 Vol 19-1 - 47
Fixed Ops Magazine 2022 Vol 19-1 - 48
Fixed Ops Magazine 2022 Vol 19-1 - 49
Fixed Ops Magazine 2022 Vol 19-1 - 50
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