changes, has their eyes on being proactive with trends as much as possible. Prioritized by urgency, here are some of the key aspects they are addressing. TRAINING AND EQUIPMENT Yes this is an OBVIOUS area. So why does it seem as though so many are behind the eight ball until the eleventh hour even on our most basic conventional training NOW? The truth of the matter is that procrastination is the most likely component here. This is assuredly the case with EV training. Adding to the issue is the shortage of highly capable level A Master techs in electronics. PUT IT ON PAPER! strategy roll out. The Step One Group has 24 locations with 16 brands so we are able to get input from a multitude of OEMs on the subject. Their goal is to be COMPLETELY ELECTRIC VEHICLE consumer-ready (not just OEM compliant) by the end of 2022. Shon's team, when strategizing for any upcoming significant I recommend mapping out a training regimen TODAY. Make sure you have sufficient depth of technical proficiency in the bull-pen to ensure you are covered for Warranty complications as well as the necessary routine capability to address upcoming customer concerns. Calendar your training with techs and make it a priority! JANUARY FEBRUARY 2022 || FIXED OPS MAGAZINE 51