Fixed Ops Magazine - 2022 Vol19 03 - 20

throughout the entire dealership. So whether a customer
is buying parts or comes back to purchase a vehicle,
that experience is always top of mind.
EBAY SELLER OF THE YEAR -
Jupiter Chevrolet
* 2021 EBAY SALES PERFORMANCE
* TOTAL REVENUE: $3,199,743
* AVG ORDER VALUE: $123
* TOTAL # EBAY ORDERS: 25,923
Jupiter Chevrolet launched WorldPartsDirect in January
2019. WorldPartsDirect is a wholesale parts operation
that serves businesses in the greater DFW metroplex
in addition to serving online customers all over
the world. They pride themselves on parts expertise,
having a large inventory network, and in their commitment
to quality service.
One of the tools they used to their advantage to reach
more customers is eBay. Having their inventory listed
on an additional online marketplace has helped them
connect with even more parts buyers and expanded
their customer base exponentially. With twin brothers
Chris and Brandon Ruffin running the operation, they
have seen rapid growth since their launch three years
ago. " We love to work hard and enjoy the challenges
of competing in a complex and saturated industry, "
says Chris.
When the supply chain disruption occurred, they knew
they had their work cut out for them. " Many hot selling
items have been hard to get our hands on. Parts manufacturers
seem to be really struggling to supply what
we need, " says Chris. " We spend a lot of time planning
out our stock orders by paying attention to our historical
demand and how the supply pipeline looks on those
parts. "
It is not uncommon for parts buyers to run into roadblocks
when trying to get parts that are hard to find.
WorldPartsDirect goes the extra mile to source and sell
those hard-to-find parts and get them to parts buyers
quickly. Their online presence not only helps them get
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Fixed Ops Magazine - 2022 Vol19 03

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2022 Vol19 03

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