Fixed Ops Magazine - 2022 Vol19 05 - 49

ternal shops - meaning they're supporting reconditioning
needs by hitting a fast three-to-five-day time-to-line
turn - I've seen them use old-school sign-up boards or
even pieces of paper to " claim " use of the equipment at
certain times of the day, coinciding when they will need
that work done to complete their recon on the vehicle.
When I was service manager at a 70-tech shared shop
with customer work and internal work, reconditioning
over 200 cars a month, I was fortunate
to have a shop foreman to
manage such details as balancing
resource needs to meet our production
goals. Equipment issues come
up all the time - either in the availability
or function of the equipment.
If a technician must wait for a piece
of equipment or stop to fix one, you
lose valuable time, So, equipment
resources must be considered because
it promotes or stalls productivity
and profitability
Before adding
equipment or
DECISIONS TO ADD EQUIPMENT
OR TECHNICIANS
Before adding equipment or technicians, take a hard
look at what's happening with personnel flow and
equipment use. A lack of resources is often determined
to be a workflow problem that can be corrected
with little fuss or cost when evaluated and addressed.
Having reconditioning software with robust reporting
helped us pinpoint these roadblocks in our process so
we could correct them and continue
to move forward.
AREA 3: VEHICLE SALES
technicians, take a
hard look at what's
happening with
personnel flow and
equipment use.
Robust reconditioning (meaning
fast, accountable, and trackable)
does more than get cars ready to be
sold - it helps the Sales department
turn vehicles quickly. Communications
between fixed and variable are
more important today than ever. I
found it productive to hold weekly
communications meetings with
SEPTEMBER OCTOBER 2022 || FIXED OPS MAGAZINE
49

http://rapidrecon.com

Fixed Ops Magazine - 2022 Vol19 05

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2022 Vol19 05

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