If so, this is a great opportunity to provide transmission and driveline services for hardworking vehicles. COOLING SYSTEM SERVICE this is a great opportunity to provide transmission and Many vehicle owners don't understand that the heater is a part of their car's cooling system. Make sure your customers understand the importance of maintaining the cooling system to ensure a properly functioning heater in their vehicle all winter. Pre-season maintenance can prevent potential breakdowns during freezing winter weather. driveline services for hardworking vehicles technicians are not pencil-whipping the MPI, but they are trained on proper MPI procedures. Likewise, equip service advisors with simple word tracks that vehicle owners can understand. This way customers can make informed decisions about investing in their vehicles. Many winter-friendly services such as battery, brakes, and tires can be addressed with a good MPI. Don't forget to top off windshield washer fluid, and replace windshield wipers along with wiper blades, if necessary. THOROUGH MPIS FOR EVERY CUSTOMER Each customer that comes through the service drive brings value. We are obligated to provide the best service we can and to keep their vehicles safe. Make sure ENCOURAGE APPOINTMENTS Creative scheduling can help reduce backlog and bottlenecks on the service drive. Use social media to promote low volume appointment days. Offer military or senior day discounts or two-for-Tuesdays specials SEPTEMBER OCTOBER 2022 || FIXED OPS MAGAZINE 55