Fixed Ops Magazine - 2023 Vol20 04 - 16

TABLE OF CONTENTS
WARRANTY
16
20
REIMBURSEMENT ADVOCATE
BY: LEONARD A. BELLAVIA, ESQ. with Bellavia Blatt, PC
20
26
EV KNOWLEDGE FOR THE WIN
BY: DON GRAFF with Don Graff
Automotive Advisors
JULY / AUGUST 2023
18
30 TRAINING VS COACHING
BY: WILSON LAWRENCE
26
50
46
30
34
CONGRATULATIONS ON
YOUR PROMOTION
BY: DOUG THOMPSON with
Fixed Performance Inc.
54
LETTER FROM THE PUBLISHER
BY: RON OVERS with FIXED OPS MAGAZINE
SERVICE DEPARTMENT
GOAL: GREAT LOOKING VEHICLES
BY: RANDY SANTELLANA with Diamond Dealer Services /
Pinnacle Automotive
PARTS DEPARTMENT
THRIVE WITH PARTS ECOMMERCE
BY: LIESL LAROUCHE with RevolutionParts
NEW EVENT
DEALERSHIP POP-UP EVENTS
BY: TED INGS with Ted Ings' FixedOps Round Table
60 ADMIN DEPARTMENT
STREAMLINING WARRANTY CLAIMS
BY: CHRIS DULLA with FrogData
36
38
PRACTICE FOR
CONSISTENT PERFORMANCE
BY: ERICK JAUREGUI with APCO Holdings
66 INDUSTRY INSIGHT
BY: COREY SMITH with NATIONAL AUTO CARE
66 DIRECTORY OF ADVERTISERS
42
ARE YOU SELLING COMPLETE
BRAKE SERVICES?
BY: TIM ALLBRITTEN with BG Products, Inc.

Fixed Ops Magazine - 2023 Vol20 04

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2023 Vol20 04

Fixed Ops Magazine - 2023 Vol20 04 - 1
Fixed Ops Magazine - 2023 Vol20 04 - 2
Fixed Ops Magazine - 2023 Vol20 04 - 3
Fixed Ops Magazine - 2023 Vol20 04 - 4
Fixed Ops Magazine - 2023 Vol20 04 - 5
Fixed Ops Magazine - 2023 Vol20 04 - 6
Fixed Ops Magazine - 2023 Vol20 04 - 7
Fixed Ops Magazine - 2023 Vol20 04 - 8
Fixed Ops Magazine - 2023 Vol20 04 - 9
Fixed Ops Magazine - 2023 Vol20 04 - 10
Fixed Ops Magazine - 2023 Vol20 04 - 11
Fixed Ops Magazine - 2023 Vol20 04 - 12
Fixed Ops Magazine - 2023 Vol20 04 - 13
Fixed Ops Magazine - 2023 Vol20 04 - 14
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Fixed Ops Magazine - 2023 Vol20 04 - 21
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