Fixed Ops Magazine - 2023 Vol20 04 - 42

FEATURE BY TIM ALLBRITTEN
ARE YOU SELLING
COMPLETE BRAKE
SERVICES?
THE ISSUE
The brake service is often overlooked, yet it is undeniably
one of the most crucial services for vehicles.
In the United States, with nearly half of the vehicles
in operation being trucks, the strain on brake
systems is even greater. Additionally, the average vehicle
on the road today is 12 years old with 125,000
miles (source: S&P Global Mobility), resulting in more
wear and tear on brake systems compared to newer
vehicles.
During a typical brake service, pads and/or rotors are
replaced. However, many services skip the replacement
of brake fluid. This missed opportunity should not be
ignored! Over time, brake fluid degrades and becomes
contaminated with corrosion and water condensation.
These conditions can lead to a spongy brake pedal and
a gradual loss of brake function. This presents the perfect
opportunity to replace the brake fluid alongside
other brake components, ensuring a comprehensive
and proper service.
THE OPPORTUNITY
It is essential to train your service advisors to always
recommend pairing new rotors and/or pads with a complete
brake service. This service maximizes the benefits
of new rotors/pads and brake fluid, reducing callbacks
and providing an opportunity to address any squealing
issues. This valuable service not only enhances custom42

Fixed Ops Magazine - 2023 Vol20 04

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2023 Vol20 04

Fixed Ops Magazine - 2023 Vol20 04 - 1
Fixed Ops Magazine - 2023 Vol20 04 - 2
Fixed Ops Magazine - 2023 Vol20 04 - 3
Fixed Ops Magazine - 2023 Vol20 04 - 4
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Fixed Ops Magazine - 2023 Vol20 04 - 40
Fixed Ops Magazine - 2023 Vol20 04 - 41
Fixed Ops Magazine - 2023 Vol20 04 - 42
Fixed Ops Magazine - 2023 Vol20 04 - 43
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Fixed Ops Magazine - 2023 Vol20 04 - 49
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Fixed Ops Magazine - 2023 Vol20 04 - 58
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Fixed Ops Magazine - 2023 Vol20 04 - 60
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Fixed Ops Magazine - 2023 Vol20 04 - 64
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Fixed Ops Magazine - 2023 Vol20 04 - 67
Fixed Ops Magazine - 2023 Vol20 04 - 68
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