Fixed Ops Magazine - 2023 Vol20 04 - 61

cesses to ensure claims are filed accurately, promptly,
and in compliance with manufacturer guidelines.
MISTAKE #1:
NEGLECTING THE RECEIVABLE SCHEDULE
One common mistake in warranty claims filing is overlooking
the warranty receivable schedule. Amidst the
demands of daily operations, it's easy to miss reviewing
the schedule regularly. However, this can result in
missed opportunities to claim reimbursements for eligible
repairs.
To avoid this mistake, establish a proactive schedule
review process. Regularly check the warranty receivable
schedule to identify any outstanding repair orders.
By staying on top of the schedule, you can ensure that
all eligible claims are processed promptly, maximizing
your revenue potential.
MISTAKE #2:
INADEQUATE TECHNICIAN NOTES
Comprehensive technician notes are crucial for successful
warranty claims. They provide essential documentation
to validate the claim's legitimacy and
prevent fraudulent or unnecessary submissions. With
longer warranty coverage, the need for detailed technician
notes becomes even more critical.
To overcome this mistake, emphasize the importance of
thorough documentation to your technicians. Encourage
them to provide detailed cause and correction
notes for each repair, including diagnostic information,
parts replaced, and procedures performed. By ensuring
comprehensive technician notes, you strengthen
your claim's validity and improve your chances of successful
reimbursement.
JULY AUGUST 2023 || FIXED OPS MAGAZINE
61

Fixed Ops Magazine - 2023 Vol20 04

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2023 Vol20 04

Fixed Ops Magazine - 2023 Vol20 04 - 1
Fixed Ops Magazine - 2023 Vol20 04 - 2
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Fixed Ops Magazine - 2023 Vol20 04 - 68
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