Fixed Ops Magazine - 2023 Vol20 05 - 58

share my career experiences with them, the flood gates
typically open! They share their struggles and obstacles
they have experienced, concluding with how it all made
them better leaders, people, and broadened their vision
for the future.
ENGAGING WITH FORMER
FIXED OPS PEERS
I love being able to engage with former fixed ops peers,
many of whom are now potential dealer clients. One
advantage to leading a recruiting team is the chance
to maintain connections across the industry, making
introductions to dealerships my team will be working
with helps build a stronger relationship.
If you are a dealership owner, partner, or hiring manager
looking for a results driven recruiting partner that has
hands on fixed operations experience, I encourage you
to connect with me at Source Recruitment Group. My
team and I will collaborate with you to execute a plan
to fill your open positions with the right team members
while focusing on retention and future growth.
embark on a recruiting career, it has proven an ideal
convergence of my strengths and interests. I'm grateful
to take my fixed ops experience and expertise in a new
direction that promises continued growth.
Now working with my team in automotive recruiting,
I share and leverage my industry knowledge and networks
to connect quality candidates with open positions
at dealerships. Having walked in an applicant's
shoes, I understand exactly what traits and skills make
for a standout fixed ops hire. When speaking with
promising technicians, I emphasize how my background
enables me to assess their technical capabilities
and understand the processes and challenges they
have encountered.
With advisor candidates, I highlight my firsthand experience
as an advisor and managing service advisors to
describe what it takes to be successful in this highly
challenging position.
Discussions with potential service manager/director
candidates typically start out slowly, as they are careful
about what they say regarding where they currently
work or where they have previously worked. Once I
58
Robby Villanueba
started in the automotive
industry 34 years
ago as a porter, back
then we were called
Lot Boys! I enjoyed
the
daily
interactions
with co-workers and
our customers. I always
wanted more growth
within the dealership and worked my way up through
the ranks, lube tech, tire technician, parts, recon manager,
advisor, service manager, and eventually service
director. Recently, I transitioned into recruiting, focusing
on fixed operations connecting technicians, advisors,
and managers with the right fit. Working with
amazing candidates to help them achieve their professional
growth and happiness gives me a new level
of excitement! Outside of work, I enjoy spending time
with my wife, grown children, grandchildren, and playing
golf. At my core, I am a passionate leader focused
on building strong teams and developing people.
Fixed Ops Magazine - 2023 Vol20 05

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