tools were not designed to work together this process becomes inefficient and hard to follow. Training employees on multiple platforms has proven time and again to be expensive for the dealership and frustrating to employees, leading to suboptimal software utilization, harming the customer experience, and impacting your bottom line. 3. TIME COST REDUCTION Even once your staff is up to speed, they can still lose productivity switching back and forth between different user interfaces and menus. But this hurdle is eliminated by using a single platform. In the 2021 Workgeist Report, 43% of respondents reported a lot of time was wasted when switching between platforms. This makes it difficult for workers to focus on their assignments and tanks productivity in the long term. It takes an average 9 ½ minutes for an employee to get back into work mode. 4. DMS FEE REDUCTION All dealerships have upwards of 10 different vendors providing services to their Fixed Ops Departments, JANUARY FEBRUARY 2024 || FIXED OPS MAGAZINE 35