CASE STUDY BY LES SILVER DYNATRON SOFTWARE & CIOCCA DEALERSHIPS How a 40+ Rooftop Corporation Revolutionized Fixed Ops Performance Uncovering over $1.3M in Additional Revenue C iocca Dealerships is a fast-growing family-owned corporation with 43+ rooftops located across Pennsylvania and New Jersey. The corporation prioritizes creating career paths in both Fixed Operations and Sales for their employees. Yaz Beganovic is an example of this policy. He began his career as an Internal Advisor in 2011 when Ciocca Dealerships had just 7 rooftops. As he grew through various roles within the corporation, he eventually became the Director of Fixed Operations overseeing all 43+ rooftops today. In this case study, Beganovic speaks about how Dynatron Software completely changed the way his Fixed Ops operates. INITIAL ANALYSIS OF FIXED OPS PERFORMANCE Before the partnership with Dynatron Software, Yaz Beganovic was managing 43+ rooftops using manual reporting as Fixed Ops Director of Ciocca Dealerships. Due to the scale of the corporation, it was common for 56