SO WHAT DOES ALL THIS MEAN? Dealerships have some changes to face - in training, staffing, planning, physical modifications - and how it all comes together. The challenge for automakers and dealers over the next few years will be finding a way to offer a mixture of ICE, hybrid, plug-in hybrid, or battery electric solutions to meet consumers' needs and wants. Dealers who start now will be ready to capture new service business in a rapidly changing market. Robert Christy is the President of JohnDow Industries Inc. where he is responsible for the management and growth of JDI's Service Equipment, EuroVent Vehicle Exhaust Extraction, Dynamic Back Shop Supplies and EV/Hybrid Safety equipment divisions. Christy joined JohnDow Industries in 2016 and has over 30 years of sales and marketing experience developing and directing strategic national sales initiatives, with over fifteen years in the automotive industry. He holds a Bachelor of Science degree in business administration from Robert Morris University and a Master of Business Administration from Duquesne University in Pittsburgh. 34