can I stack into each repair order? A manager focusing on cycle times examines how more efficient service processes can add to each tech's billable hours, " French summarized. THE ROOTS OF CYCLE TIME MANAGEMENT Cycle time management at Corwin emerged from the store's use of real-time vehicle and keys tracking, the same technology driving cycle time management in his store. This real-time location system (RTLS) technology enables dealerships to keep track of the precise location, movement, and interaction of things within programmable spaces. Dealers use it to track personnel's location around the dealership grounds- or on a demo ride-or an item or device such as keys and vehicles. " This was part of our efficiency solution-being able to pinpoint easily throughout the day where cars were, where the hold ups were, and how to improve weak points, " according to Weimer. " With the addition of cycle time, we now communicate with customers SEPTEMBER OCTOBER 2024 || FIXED OPS MAGAZINE 43http://mileoneleadership.com