Fixed Ops Magazine 2024 Vol 21-6 - 45

HERE'S THE CATCH
The complexity of warranty claims has skyrocketed,
leading to a significant increase in processing time.
The average claim now takes over 15 minutes, meaning
warranty administrators simply cannot manage
the same volume they once could. This, combined
with rising wages in the service industry, has pushed
the cost of processing claims up to 16 percent of the
gross profit generated from warranty work. Essentially,
warranty claims are becoming
a profit reducer.
EMBRACING AI FOR
INTERACTIONS THAT
CAN BE VIRTUAL
Many dealerships have embraced
artificial intelligence (AI) for tasks
like managing website inquiries
and basic customer service interactions
that occur virtually. However,
they're missing out on a golden opportunity.
They could also be leveraging AI for back-office tasks
that can streamline processes, alleviate staff frustration,
and ultimately keep customers happier. Warranty
claims processing is a prime example.
AI excels at
automating repetitive
tasks and that's
exactly what makes
up warranty
claims processing.
NOVEMBER DECEMBER 2024 || FIXED OPS MAGAZINE
AI-BASED INTEGRATION LEADS
TO MULTIPLE BENEFITS
AI excels at automating repetitive tasks and that's
exactly what makes up warranty
claims processing. It's a monotonous,
time-consuming job that can be difficult
to fill with qualified personnel.
By integrating AI-based technologies,
dealerships can streamline
the cost of claims processing while
allowing dealership staff to focus on
the guest experience, leading to a
double benefit: increased warranty
profitability as well as improved customer
satisfaction.
45

Fixed Ops Magazine 2024 Vol 21-6

Table of Contents for the Digital Edition of Fixed Ops Magazine 2024 Vol 21-6

Fixed Ops Magazine 2024 Vol 21-6 - 1
Fixed Ops Magazine 2024 Vol 21-6 - 2
Fixed Ops Magazine 2024 Vol 21-6 - 3
Fixed Ops Magazine 2024 Vol 21-6 - 4
Fixed Ops Magazine 2024 Vol 21-6 - 5
Fixed Ops Magazine 2024 Vol 21-6 - 6
Fixed Ops Magazine 2024 Vol 21-6 - 7
Fixed Ops Magazine 2024 Vol 21-6 - 8
Fixed Ops Magazine 2024 Vol 21-6 - 9
Fixed Ops Magazine 2024 Vol 21-6 - 10
Fixed Ops Magazine 2024 Vol 21-6 - 11
Fixed Ops Magazine 2024 Vol 21-6 - 12
Fixed Ops Magazine 2024 Vol 21-6 - 13
Fixed Ops Magazine 2024 Vol 21-6 - 14
Fixed Ops Magazine 2024 Vol 21-6 - 15
Fixed Ops Magazine 2024 Vol 21-6 - 16
Fixed Ops Magazine 2024 Vol 21-6 - 17
Fixed Ops Magazine 2024 Vol 21-6 - 18
Fixed Ops Magazine 2024 Vol 21-6 - 19
Fixed Ops Magazine 2024 Vol 21-6 - 20
Fixed Ops Magazine 2024 Vol 21-6 - 21
Fixed Ops Magazine 2024 Vol 21-6 - 22
Fixed Ops Magazine 2024 Vol 21-6 - 23
Fixed Ops Magazine 2024 Vol 21-6 - 24
Fixed Ops Magazine 2024 Vol 21-6 - 25
Fixed Ops Magazine 2024 Vol 21-6 - 26
Fixed Ops Magazine 2024 Vol 21-6 - 27
Fixed Ops Magazine 2024 Vol 21-6 - 28
Fixed Ops Magazine 2024 Vol 21-6 - 29
Fixed Ops Magazine 2024 Vol 21-6 - 30
Fixed Ops Magazine 2024 Vol 21-6 - 31
Fixed Ops Magazine 2024 Vol 21-6 - 32
Fixed Ops Magazine 2024 Vol 21-6 - 33
Fixed Ops Magazine 2024 Vol 21-6 - 34
Fixed Ops Magazine 2024 Vol 21-6 - 35
Fixed Ops Magazine 2024 Vol 21-6 - 36
Fixed Ops Magazine 2024 Vol 21-6 - 37
Fixed Ops Magazine 2024 Vol 21-6 - 38
Fixed Ops Magazine 2024 Vol 21-6 - 39
Fixed Ops Magazine 2024 Vol 21-6 - 40
Fixed Ops Magazine 2024 Vol 21-6 - 41
Fixed Ops Magazine 2024 Vol 21-6 - 42
Fixed Ops Magazine 2024 Vol 21-6 - 43
Fixed Ops Magazine 2024 Vol 21-6 - 44
Fixed Ops Magazine 2024 Vol 21-6 - 45
Fixed Ops Magazine 2024 Vol 21-6 - 46
Fixed Ops Magazine 2024 Vol 21-6 - 47
Fixed Ops Magazine 2024 Vol 21-6 - 48
Fixed Ops Magazine 2024 Vol 21-6 - 49
Fixed Ops Magazine 2024 Vol 21-6 - 50
Fixed Ops Magazine 2024 Vol 21-6 - 51
Fixed Ops Magazine 2024 Vol 21-6 - 52
Fixed Ops Magazine 2024 Vol 21-6 - 53
Fixed Ops Magazine 2024 Vol 21-6 - 54
Fixed Ops Magazine 2024 Vol 21-6 - 55
Fixed Ops Magazine 2024 Vol 21-6 - 56
Fixed Ops Magazine 2024 Vol 21-6 - 57
Fixed Ops Magazine 2024 Vol 21-6 - 58
Fixed Ops Magazine 2024 Vol 21-6 - 59
Fixed Ops Magazine 2024 Vol 21-6 - 60
Fixed Ops Magazine 2024 Vol 21-6 - 61
Fixed Ops Magazine 2024 Vol 21-6 - 62
Fixed Ops Magazine 2024 Vol 21-6 - 63
Fixed Ops Magazine 2024 Vol 21-6 - 64
Fixed Ops Magazine 2024 Vol 21-6 - 65
Fixed Ops Magazine 2024 Vol 21-6 - 66
Fixed Ops Magazine 2024 Vol 21-6 - 67
Fixed Ops Magazine 2024 Vol 21-6 - 68
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2024-vol-21-6
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2024-vol-21-5a
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2024-vol-21-4
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2024-vol-21-3
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2024-vol-21-2
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2024-vol-21-1
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol-20-06
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol20-05
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol20-04
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol-20-3
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol-20-02
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol20-01
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2022-vol-19-6
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2022-vol19-05
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2022-vol19-04
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2022-vol19-03
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2022-vol19-02
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2022-vol-19-1
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-06
http://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-05
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol18No05
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-04
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-03
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-02
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-01
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No6/
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No6/
http://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No4/
http://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No4/
http://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No3/
http://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No2A/
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