Fixed Ops Magazine - 2021 Vol18 02 - 14
Ed Roberts a Jackson-
technicians to the current 83 technicians. Ed is known
ville native, began his
for being employee focused and creating a " team " at-
time in the automotive
mosphere by building on each individual's personal
world as an Appren-
strengths. Ed implemented the 2-man team system
tice.
Since that time,
that has been extremely successful while revolution-
his career has stretched
izing the express service world. Ed has also paved
to positions including
the way for the next generation of technicians with a
Master Technician, Shop
multi-level development program.
Foreman, Technical Service Engineer for Ford,
Ed has also created similar programs to develop ca-
Store Manager, Service Manager, and is currently the
reer paths for just about any position needed. By do-
long time Fixed Operations Director at Bozard Ford
ing so, he virtually eliminates employee turnover. Over
Lincoln in St. Augustine, Florida. Over his twenty-nine-
the years, Ed has been recognized multiple times for
year career he has spent some time with Toyota Deal-
his leadership, innovations, and achievements in Fixed
erships and Ford Motor Company. But he has spent the
Operations. Most recently he was named as one of
majority of his career with Ford stores.
thirty Automotive News Allstars for 2020. eroberts@
bozard.com
Over the last 8 years, the Fixed Operations business
at Bozard Ford Lincoln has grown dramatically from 7
14
Fixed Ops Magazine - 2021 Vol18 02
Table of Contents for the Digital Edition of Fixed Ops Magazine - 2021 Vol18 02
Fixed Ops Magazine - 2021 Vol18 02 - 1
Fixed Ops Magazine - 2021 Vol18 02 - 2
Fixed Ops Magazine - 2021 Vol18 02 - 3
Fixed Ops Magazine - 2021 Vol18 02 - 4
Fixed Ops Magazine - 2021 Vol18 02 - 5
Fixed Ops Magazine - 2021 Vol18 02 - 6
Fixed Ops Magazine - 2021 Vol18 02 - 7
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Fixed Ops Magazine - 2021 Vol18 02 - 12
Fixed Ops Magazine - 2021 Vol18 02 - 13
Fixed Ops Magazine - 2021 Vol18 02 - 14
Fixed Ops Magazine - 2021 Vol18 02 - 15
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Fixed Ops Magazine - 2021 Vol18 02 - 18
Fixed Ops Magazine - 2021 Vol18 02 - 19
Fixed Ops Magazine - 2021 Vol18 02 - 20
Fixed Ops Magazine - 2021 Vol18 02 - 21
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Fixed Ops Magazine - 2021 Vol18 02 - 24
Fixed Ops Magazine - 2021 Vol18 02 - 25
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Fixed Ops Magazine - 2021 Vol18 02 - 30
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Fixed Ops Magazine - 2021 Vol18 02 - 33
Fixed Ops Magazine - 2021 Vol18 02 - 34
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Fixed Ops Magazine - 2021 Vol18 02 - 37
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Fixed Ops Magazine - 2021 Vol18 02 - 43
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Fixed Ops Magazine - 2021 Vol18 02 - 46
Fixed Ops Magazine - 2021 Vol18 02 - 47
Fixed Ops Magazine - 2021 Vol18 02 - 48
Fixed Ops Magazine - 2021 Vol18 02 - 49
Fixed Ops Magazine - 2021 Vol18 02 - 50
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Fixed Ops Magazine - 2021 Vol18 02 - 58
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Fixed Ops Magazine - 2021 Vol18 02 - 60
Fixed Ops Magazine - 2021 Vol18 02 - 61
Fixed Ops Magazine - 2021 Vol18 02 - 62
Fixed Ops Magazine - 2021 Vol18 02 - 63
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Fixed Ops Magazine - 2021 Vol18 02 - 67
Fixed Ops Magazine - 2021 Vol18 02 - 68
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