ber (lifting the weight limit from 50 to 150 lbs. per package and increasing the max size of packages). Dealers use of RP's 'Local Delivery' is not limited to parts orders placed through RP's eCommerce. Uses include picking not-in-stock parts at sister stores (to boost service cycle times) and delivering orders placed by phone. Local Delivery reduces dealer costs by hiring a new driver only if they would be consistently loaded over 80%. When more than one fleet is available for a delivery, RP presents dealers with the options. Finally, RP earns volume discounts from FedEx that it passes on to dealers. CDK (May 2020) expanded " Hailer " - its dealer ride-dispatch app - with a new parts delivery option. Affinitiv took a different approach (mid-2020) - expanding their service customer dispatch - to add parts pick-up and delivery to better use and track dealers' own staff and vehicles. OPS (January 2021) launched 'OPSGo!' in conjunction with its new parts eCommerce for mechanical wholesale parts - facilitating rush deliveries of parts orders. Many Dealer Systems Providers will launch embedded local delivery in 2021. OEC is launching 'DeliverNow' that connects FLEETS a large crowd-sourced fleet directly in RepairLink Two dozen fleets will provide last-mile on-demand (wholesale mechanical parts eCommerce) and avail- delivery for dealers in 2021 - from Lyft and Uber to able for all parts orders. SimplePart and PartsTrader FedEx - two are described below. expect to implement within parts eCommerce later in 2021. MyKaarma is adding parts delivery to its driver Roadie has a footprint covering 90% of the U.S. and an dispatch app. And there will be more DSPs - including 'on the way' model connecting dealers' parts delivery some surprises. needs " with drivers already heading the right direction and leveraging over 200,000 drivers with vehicles MARCH APRIL 2021 || FIXED OPS MAGAZINE 53http://bodyguardcam.com