Fixed Ops Magazine - 2021 Vol18 02 - 11

to develop open-minded and career-oriented individuals into Service
Technicians (among other positions
in the dealership). We certainly know
the automotive industry can lead to
a rewarding and lucrative careers.  

SUPERSTAR TECHNICIANS
Let's go back and talk about those

develop
open-minded and

production begins to drop off. At this
point, they begin questioning themselves. " Why am I still doing this? "

career-oriented

We all have these guys. I happen to

individuals into

Technicians have the potential to go

Service Technicians

Superstar Technicians a little more. 
We all have those Technicians we lean on who bail us
out of jams time after time.  The thought of them retiring terrifies us because they are at a different level than
the rest of the shop.  The truth is, most of them have
been around for years and are starting to slow down
physically.  I have frequently related a Technician's career-long earnings to a horsepower curve. They start at

have two. These two Senior Master
to work for any dealer and be the
Superstar that the other dealer has
been waiting to have come knocking

on their door. What if we thought about doing something different with them? My strategy is to repackage
the Superstar Technician with their knowledge and experience and spread it throughout the shop. Doing this
will extend the senior Technician's career because this
repackaging can make the job less physical. 

as they gain product knowledge and experience. At

TECHNICIAN DEVELOPMENT
PROGRAM (TDP)

some point they cannot physically work any harder. It

In order to accomplish this goal, we created a Techni-

becomes a struggle for them to run at the same speed

cian Development Program, known as TDP. In this pro-

they previously maintained for years. Naturally, their

gram, we have the two Senior Master Technicians work

the bottom and it continues to climb every single year

MARCH APRIL 2021 || FIXED OPS MAGAZINE

11


http://RytecDoors.com/FO21

Fixed Ops Magazine - 2021 Vol18 02

Table of Contents for the Digital Edition of Fixed Ops Magazine - 2021 Vol18 02

Fixed Ops Magazine - 2021 Vol18 02 - 1
Fixed Ops Magazine - 2021 Vol18 02 - 2
Fixed Ops Magazine - 2021 Vol18 02 - 3
Fixed Ops Magazine - 2021 Vol18 02 - 4
Fixed Ops Magazine - 2021 Vol18 02 - 5
Fixed Ops Magazine - 2021 Vol18 02 - 6
Fixed Ops Magazine - 2021 Vol18 02 - 7
Fixed Ops Magazine - 2021 Vol18 02 - 8
Fixed Ops Magazine - 2021 Vol18 02 - 9
Fixed Ops Magazine - 2021 Vol18 02 - 10
Fixed Ops Magazine - 2021 Vol18 02 - 11
Fixed Ops Magazine - 2021 Vol18 02 - 12
Fixed Ops Magazine - 2021 Vol18 02 - 13
Fixed Ops Magazine - 2021 Vol18 02 - 14
Fixed Ops Magazine - 2021 Vol18 02 - 15
Fixed Ops Magazine - 2021 Vol18 02 - 16
Fixed Ops Magazine - 2021 Vol18 02 - 17
Fixed Ops Magazine - 2021 Vol18 02 - 18
Fixed Ops Magazine - 2021 Vol18 02 - 19
Fixed Ops Magazine - 2021 Vol18 02 - 20
Fixed Ops Magazine - 2021 Vol18 02 - 21
Fixed Ops Magazine - 2021 Vol18 02 - 22
Fixed Ops Magazine - 2021 Vol18 02 - 23
Fixed Ops Magazine - 2021 Vol18 02 - 24
Fixed Ops Magazine - 2021 Vol18 02 - 25
Fixed Ops Magazine - 2021 Vol18 02 - 26
Fixed Ops Magazine - 2021 Vol18 02 - 27
Fixed Ops Magazine - 2021 Vol18 02 - 28
Fixed Ops Magazine - 2021 Vol18 02 - 29
Fixed Ops Magazine - 2021 Vol18 02 - 30
Fixed Ops Magazine - 2021 Vol18 02 - 31
Fixed Ops Magazine - 2021 Vol18 02 - 32
Fixed Ops Magazine - 2021 Vol18 02 - 33
Fixed Ops Magazine - 2021 Vol18 02 - 34
Fixed Ops Magazine - 2021 Vol18 02 - 35
Fixed Ops Magazine - 2021 Vol18 02 - 36
Fixed Ops Magazine - 2021 Vol18 02 - 37
Fixed Ops Magazine - 2021 Vol18 02 - 38
Fixed Ops Magazine - 2021 Vol18 02 - 39
Fixed Ops Magazine - 2021 Vol18 02 - 40
Fixed Ops Magazine - 2021 Vol18 02 - 41
Fixed Ops Magazine - 2021 Vol18 02 - 42
Fixed Ops Magazine - 2021 Vol18 02 - 43
Fixed Ops Magazine - 2021 Vol18 02 - 44
Fixed Ops Magazine - 2021 Vol18 02 - 45
Fixed Ops Magazine - 2021 Vol18 02 - 46
Fixed Ops Magazine - 2021 Vol18 02 - 47
Fixed Ops Magazine - 2021 Vol18 02 - 48
Fixed Ops Magazine - 2021 Vol18 02 - 49
Fixed Ops Magazine - 2021 Vol18 02 - 50
Fixed Ops Magazine - 2021 Vol18 02 - 51
Fixed Ops Magazine - 2021 Vol18 02 - 52
Fixed Ops Magazine - 2021 Vol18 02 - 53
Fixed Ops Magazine - 2021 Vol18 02 - 54
Fixed Ops Magazine - 2021 Vol18 02 - 55
Fixed Ops Magazine - 2021 Vol18 02 - 56
Fixed Ops Magazine - 2021 Vol18 02 - 57
Fixed Ops Magazine - 2021 Vol18 02 - 58
Fixed Ops Magazine - 2021 Vol18 02 - 59
Fixed Ops Magazine - 2021 Vol18 02 - 60
Fixed Ops Magazine - 2021 Vol18 02 - 61
Fixed Ops Magazine - 2021 Vol18 02 - 62
Fixed Ops Magazine - 2021 Vol18 02 - 63
Fixed Ops Magazine - 2021 Vol18 02 - 64
Fixed Ops Magazine - 2021 Vol18 02 - 65
Fixed Ops Magazine - 2021 Vol18 02 - 66
Fixed Ops Magazine - 2021 Vol18 02 - 67
Fixed Ops Magazine - 2021 Vol18 02 - 68
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2024-vol-21-6
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https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2024-vol-21-4
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2024-vol-21-3
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https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol-20-06
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol20-05
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol20-04
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol-20-3
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol-20-02
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2023-vol20-01
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2022-vol-19-6
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2022-vol19-05
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2022-vol19-04
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2022-vol19-03
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https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-06
http://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-05
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol18No05
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-04
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-03
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-02
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/fixed-ops-magazine-2021-vol18-01
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No6/
https://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No6/
http://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No4/
http://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No4/
http://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No3/
http://magazine.fixedopsmag.com/prismautomotive/FixedOpsMagazine/Vol17No2A/
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