which is far less than the 100 qualified ROs that most focus on selling and servicing cars, but that's where statutes require. You may wonder, how can a dealer a qualified and well-referenced third-party vendor get a larger increase providing 5 times the amount comes into play. A third-party vendor that is familiar of ROs? One answer is that you can use the last 6 with statutory submissions can guide you through the months of data in most states rather than the limited unfamiliar process or perform it for you, seamlessly. timeframe prescribed by most factories. The larger data set for a statutory submission makes sure that Before you decide to engage a vendor, you should your increase is indicative of your typical retail pric- ask yourself some key questions to make sure you are ing policies. The truncated period of time may be far achieving the optimal result with the least disruption less representative or be subject to an unfavorable to your business: work-mix. The extra work can seem daunting to a dealer who has only ever performed factory submissions, but it usually pays for itself. HOW DO I GET STARTED WITH MY STATUTORY SUBMISSION? EXACTLY HOW MUCH WORK WILL THE VENDOR BE COMPLETING FOR YOUR SUBMISSION? The process between a vendor and dealer can be different depending on who you work with. If you're The next time you are due to perform a labor rate in- working with a best-in-class vendor to perform your crease submission, think twice about automatically submission, the vendor should be completing all the submitting your factory RO sample or survey. work for you. If the vendor is asking you to complete tasks like pulling thousands of repair orders, you may A statutory submission can seem overwhelming to be better off completing the submission yourself. already overworked dealership personnel trying to NOVEMBER DECEMBER 2020 || FIXED OPS MAGAZINE 51