Fixed Ops Magazine - 2020 Vol17 06 - 58
B ODY SH O P
EXCEPTIONAL
QUALITY
DELIVERED
With Mobile Technology at Your Fingertips
A
fter nearly 20 years of managing body shops,
of the repair process. New, Sherwin-Williams Collision
I know that technicians do not respond to
Core™ Quality provides in-process and time-stamped
theory. I get it-I am not into theory either.
peer-to-peer validation and verification; this applica-
In fact, I prefer the real world and a " boots on the
tion is not only easy-to-use for the technician at their
ground " approach to the collision repair process and
workstation, but it provides management with valu-
in fact, quality.
able data insights, cost savings, improved customer
satisfaction and ultimately, peace of mind in today's
In this industry, quality is a challenge. It is a topic dis-
constantly changing high-risk environment.
cussed...a lot. And, while most of us have quality control measures in place, there is really no way to ensure
Too many body shops focus on the outcome and not
that an imperfection will not make its way onto the
the process. And, typically in collision repair, quality
" Ready Line " and then eventually the road ... That is -
issues are often the result of a misunderstanding, over-
Until now.
sight, or miscommunication rather than a reflection of
the technician's ability to repair the vehicle correctly.
At Sherwin-Williams® Automotive Finishes, we've
moved past traditional paper checkpoints for quality
A fully mobile application enables you to reduce or
assurance, and we are solving it with mobile technol-
eliminate persistent quality problems without any de-
ogy. From our vantage point, a hand-held application
lays in communication and reporting, or last-minute
surprises. An intuitive platform and
offers not only an effective platform
but a systematic and structured approach to identify and correct quality failures at each and every phase
58
systematic and
navigation encourage early adop-
structured approach
team-verifying and validating the
tion and continued use within the
Fixed Ops Magazine - 2020 Vol17 06
Table of Contents for the Digital Edition of Fixed Ops Magazine - 2020 Vol17 06
Fixed Ops Magazine - 2020 Vol17 06 - 1
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Fixed Ops Magazine - 2020 Vol17 06 - 58
Fixed Ops Magazine - 2020 Vol17 06 - 59
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Fixed Ops Magazine - 2020 Vol17 06 - 68
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